Surprise stacked orders, what's up with that?
We are aware that the way we’re offering stacked orders isn’t great at the moment and that the stacked order will only be offered once you’re at the restaurant. The reason behind this is that the orders usually are made at different times and the system has to match each order to a rider. Due to safety reasons, we don’t want to distract you while you’re on your way to the restaurant with another notification.
We do understand that it is not ideal that you’re unable to reject the second order and that you’re unable to see the route to the second address.
We want you to know that we’re working hard to improve these two features and that for now, you can always take yourself off the second order. To do so, please contact Live Support via the chat feature in your Rider App. Updates on this will follow soon.